Bristol Street Motors Renault Leicester
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About Bristol Street Motors Renault Leicester
I'd recommend Bristol Street Motors Renault Leicester to anyone because service is second to none
Good afternoon Owen. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
Bristol Street Motors Renault Leicester were great because they were helpful and informative with no pressure selling.
Good morning Sarah. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
Good afternoon Mitchell. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
I would not recommend Bristol Street Motors Renault Leicester because the aftersales timeliness is letting you down.
You had the vehicle and spec I was after. You could deliver it to me and for a price, with a warranty, that I was happy with & for what was described as a really nice car.
I’m not enjoying the aftersales experience at all, in terms of timeliness to resolve the queries. Joel completed the sale but once I’d had a chance to inspect the vehicle, various scratches and a little damage was evident but not detailed or advised in the sales particulars nor the video or various calls about the car. Knowing I’d bought the car without seeing it, I knew I would have to be timely with any queries/feedback.
Peter has been prompt & professional in his replies, but has not always been able to be in the office (for fair reason). Those he’s referred to have then not been timely. Having raised my initial queries on 28/3, and I’ve largely been the party to chase up after timeframes advised have been missed, I’m now at a point where the next timeframe for an update has elapsed. I’ve held off on completing this review for over a week to see if some traction would occur, but unfortunately my experience is still one of waiting. It feels like the old adage of ‘you’ve had my money & have moved on’. I don’t think that’s necessarily the case with my experience with Peter, but he appears to be beholden to others who aren’t delivering or the values I was informed Vertu have during the sales process.
I’m hopeful this more formal feedback may help me get some traction & resolutions. If so, I’d be more than happy to review again.
Thank you for taking the time to leave a review regarding your experience with Bristol Street Motors Renault Leicester. We are sorry to hear your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards Liza.
My experience at the dealership has been brilliant. Right from the beginning Sam has been very professional, helpful and understanding. When dealing with finance Steve has been extremely helpful and friendly. Over 5 star service from the dealership and the team at Bristol Street Motors Leicester.
Good afternoon Ashish. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
Good afternoon Paul. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
